Jira Service Management

{"xsrfToken":"12005771-6764-4d79-8cdd-af705ad060b8_dc8ed3a6623614d89976134e34fe4232ba0cdb96_lout","branding":{"id":"1","key":"osd","name":"Operance Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/04761c69-5f0b-4117-b3c1-05328e831f86/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNTQ3MGEzYi1iZWE0LTQ3NWYtOTNjNi03ZjlhMTA4ODAzMjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA0NzYxYzY5LTVmMGItNDExNy1iM2MxLTA1MzI4ZTgzMWY4NiI6WyJyZWFkIl19LCJleHAiOjE2MTUyNDIzODMsIm5iZiI6MTYxNTI0MTcyM30.ygXJ6WCaEDMAbfORoUB0oMOYTxtFqwnGytzDVtW7a7U&client=c5470a3b-bea4-475f-93c6-7f9a10880329&mode=fit","logoId":"04761c69-5f0b-4117-b3c1-05328e831f86","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Operance Help Center","sharedPortalName":"Operance Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Operance Help Center","sharedPortalName":"Operance Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#09143c","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"osd","projectId":10013,"serviceDeskId":1,"name":"Operance Service Desk","description":"Welcome! You can raise a Operance Service Desk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"26","name":"Restriction Request","descriptionHtml":"","callToAction":"Restriction Request","introHtml":"The right to restrict processing.","icon":10506,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10506","groups":[9],"key":""},{"id":"20","name":"Report an outage","descriptionHtml":"","callToAction":"Report an outage","introHtml":"When nothing seems to be working, all services may be affected.","icon":10508,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10508","groups":[1],"key":""},{"id":"21","name":"Request a new feature","descriptionHtml":"","callToAction":"Request a new feature","introHtml":"For those new features you want to see in the app!","icon":10498,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10498","groups":[7],"key":""},{"id":"19","name":"Give feedback","descriptionHtml":"","callToAction":"Give feedback","introHtml":"General feedback, both things we are doing right and what we can improve.","icon":10507,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10507","groups":[7],"key":""},{"id":"1","name":"Ask the team a question","descriptionHtml":"","callToAction":"Ask the team a question","introHtml":"Get assistance for general usage problems and questions.","icon":10466,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[6],"key":""},{"id":"24","name":"Forget Me Request","descriptionHtml":"","callToAction":"Forget Me Request","introHtml":"The right to be forgotten (remove all personal data).","icon":10494,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10494","groups":[9],"key":""},{"id":"23","name":"Subject Access Request","descriptionHtml":"","callToAction":"Subject Access Request","introHtml":"The right to access of all personal information held about a subject.","icon":10482,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10482","groups":[9],"key":""},{"id":"27","name":"Objection Request","descriptionHtml":"","callToAction":"Objection Request","introHtml":"The right to object to/opt out of marketing.","icon":10500,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10500","groups":[9],"key":""},{"id":"18","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Customer reported bug","icon":10476,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10476","groups":[1],"key":""},{"id":"25","name":"Rectification Request","descriptionHtml":"","callToAction":"Rectification Request","introHtml":"The right to correct inaccurate or incomplete data.","icon":10511,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10511","groups":[9],"key":""},{"id":"2","name":"Fix an account problem","descriptionHtml":"","callToAction":"Fix an account problem","introHtml":"Having trouble accessing certain websites or systems? We'll help you out.","icon":10472,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10472","groups":[],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://bimsense.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Report a Problem"},{"id":6,"name":"Get Help"},{"id":7,"name":"Give Feedback"},{"id":9,"name":"GDPR"}],"orderMapping":{"6":[1],"7":[19,21],"9":[23,27,25,24,26],"1":[18,20],"2":[1,14],"3":[2],"4":[16],"5":[17]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"feac2916-2c46-33a1-b0f1-26f39d3f8320","appLinkName":"System Confluence","appLinkUrl":"https://bimsense.atlassian.net/wiki","spaceKey":"OKB","spaceName":"Operance Knowledge Base","spaceUrl":"https://bimsense.atlassian.net/wiki/spaces/OKB"},"labels":[],"projectKey":"OSD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Operance Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://bimsense.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}